Outsourcing and shared services market to cross the $1 trillion threshold within six years
The reasons for the rapid market growth are two-fold but aligned;
– the recent innovations and advancements that have given rise to new exponential technologies, “leading to the digital disruption and
– transformation not only of organizations, but also of entire industries and even nations”, and the technological advancements such as cloud, AI and robotic process automation being adopted within the OSS industry itself
By adopting new technologies, the industry is evolving from a pure cost-efficiency model to new innovative value-creation models. This tech-enabled transformation presents significant opportunities for the industry’s potential impact and growth.”